Chargebacks / Reversals
What is a Chargeback?
A chargeback (or reversal) occurs when an offerwall or survey partner informs Reward XP that a task wasn't completed to their standards and denies payment. The XP is then removed from your account.
Common Causes
- VPN/proxy usage
- Inconsistent survey answers
- Speeding through tasks
- Multiple accounts
- Early trial cancellation
Occasional Chargebacks Are Normal
Even legitimate users get occasional chargebacks - it's at the advertiser's discretion. Multiple chargebacks may result in partner blocks or account restrictions.
Prevention & Full Guide
For detailed prevention tips and strategies, see How to Avoid Chargebacks.